Privacy Policy

1. Introduction

At Vinaytz ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name and contact details (email address, phone number)
• Business or company name
• Project requirements and specifications
• Payment and billing information (processed through Razorpay)
• Communication preferences

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver the services you request
• To process payments and send transaction confirmations
• To communicate with you about projects, updates, and service-related matters
• To improve our website and services
• To send promotional materials (only with your consent)
• To comply with legal obligations
• To prevent fraud and ensure security

4. Payment Information Security

All payment transactions are processed through Razorpay. We do not store your complete credit card or debit card information on our servers. Razorpay handles all sensitive payment data in compliance with industry standards.

We only retain transaction IDs and basic payment metadata necessary for providing services and support.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (e.g., Razorpay for payment processing, email service providers)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• With Your Consent: With your explicit permission for any other purpose

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related data may be retained for up to 7 years for legal and accounting purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, commonly used format

To exercise these rights, please contact us at contact@vinaytz.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Types of cookies we use:

• Essential Cookies: Necessary for website operation
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: